Shared mailbox for seamless communication across all your Business Processes

Transform collaboration with your team and support clients seamlessly with a shared team inbox.

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shared inbox feature page of ClientFlow

Make Email Communication More Effective with Shared Inbox

two people talking

Personal conversations

Sync multiple individual email accounts with ClientFlow so you can compose and respond to emails from all accounts seamlessly from a single platform

multiple people (team)

Team Conversations

Create a Team Inbox by linking your shared email account and enjoy all the features of Shared mailbox. Share it with all team members and Collaborate efficiently.

two people shaking hand

Client conversations

Have all client communication in one location, Send standardized Approval requests to clients and respond to client emails as a team.

A singular communication platform to meet all your email collaboration needs

With ClientFlow’s Shared Inbox, your will be able to manage both internal and client communication with an ease and efficiency like never before. Enjoy capabilities and ease of use offered by regular email, but with an exciting new set of powerful features of Shared mailbox.

collaboration with a team member via internal comments

Seamless team collaboration

ASSIGN MAILS

Assign emails to either yourself or a team member to ensure that workload is shared effectively and ownership is clearly assigned.

INTERNAL-ONLY COMMENTS

Communicate and coordinate with other team members through internals notes that are only visible to your team. You don’t have to flood other members’ inboxes with repetitive follow up emails. Simply add comments and notes for them to see.

FOLLOW CONVERSATIONS

If you want to stay on top of what is happening with emails that you have assigned, you can turn on the follow functionality to ensure that you’re kept abreast of all the latest updates.

Centralized client communication

APPROVALS

Unlike Gmail, with ClientFlow you can track status for client emails you have received, sent or assigned to a team member. You can see if they have been approved or if they are delayed and by how many days.

TAGS

Add tags to associate mail threads with clients or projects so that you have all conversations of a particular client or project at a single place.

ADVANCED FILTERS

Make use of filters to access important emails without searching or scrolling through the inbox.

sending mail to client for approval
image showing setting of reminder

Increased efficiency

REMINDERS

Ensure that you never miss responding to an important conversation by snoozing the conversation to be reminded about it at a later time.

MESSAGE TEMPLATES

Spend less time on drafting repetitive mails by using pre-built or customized message templates.

MAIL TRACKING

Track messages after sending them to know when team members or clients open or reply to them and make more informed decisions.

INCREASE PRODUCTIVITY

You can access both private and group mailbox, any time, anywhere, enabling every member in your team to collaborate and respond to emails in a timely manner.

INCREDIBLY EASY TO USE

ClientFlow’s Shared Inbox has the same effortless ease of use that you are accustomed to with Gmail. This means, there won’t be a learning curve required for Group mailbox feature.

ALL IN ONE TOOL

You can use ClientFlow for Client communication as well as Project Management on a single platform and avoid having to switch between multiple tools for Client Management.

How you can use ClientFlow's Shared Inbox

“One of the challenges in the marketing automation space is communicating its complexity in a format that is easy for clients to understand. ClientFlow allows me to do that and more, and is most valuable when you have multiple clients and projects running in ClientFlow (and your good ol’ inbox becomes manageable again too).”

Client flow approvals

Ready to get started with Clientflow's Shared Inbox?

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